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Training and Support
Implementation Training, Internal Controls Products
Compliance PARTNER, Internal Controls™ products come with two days of implementation training, which includes:
• Installation and setup
• Orientation to project planning, scoping, and entity-level controls
• Developing and managing process-level documentation
• Undertaking testing, remediation, and monitoring module
• Building a compliance intranet module
The less complex Compliance PARTNER, Mining Exploration™ and Compliance PARTNER Venture™ require less front end training. The Venture edition includes full product support for the first 90 days of ownership.
Product Support
Compliance PARTNER, Internal Controls™ comes with Carswell telephone support:
Customer Relations Helpline:
Monday to Friday 8:30 am - 5:30 pm
Extended Hours for Technical Support:
Monday to Friday 8:00 am - 8:00 pm
Saturday and Sunday 9:00 am - 5:00 pm
Implementation Training, Executive Compensation Products
Compliance PARTNER, Executive Compensation™ products come with one day in-person implementation training, which includes:
• Installation and setup
• Orientation to project planning, Readiness Testing and Trial Runs
• Developing and managing documentation
• Input on successful Drafting
• Building a compliance intranet module
Product Support
Compliance PARTNER, Executive Compensation™ comes with Carswell telephone support:
Customer Relations Helpline:
Monday to Friday 8:30 am - 5:30 pm
Extended Hours for Technical Support:
Monday to Friday 8:00 am - 8:00 pm
Saturday and Sunday 9:00 am - 5:00 pm
Live Education
Carswell offers optional in-class executive-level and project "boot camp" level education on ICFR and Executive Compensation, including lessons from the US SOX experience, the legislative framework and control principles, and project planning. For more information on ICFR Education, contact 1-800-342-6288 ext. 4237.
On-site Technical Services
Carswell offers optional technical services for organizations that require additional support in starting and managing their ICFR compliance project. For more information on our On-site Technical Services contact 1-800-342-6288 ext. 4237
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